SSatas Communications

Delete your Satas Call account

Satas Call app by Satas Communications Ltd.

Option 1: in the app

  1. Open Satas Call and sign in.
  2. Go to Account (Profile on Android).
  3. Tap Delete account and confirm.

Your account is closed straight away.

Option 2: by email

If you can no longer use the app, email us from the address on your account and include your registered phone number.

Email support@satas.co.ke

We confirm the request and delete the account within 7 days.

What happens to your data

Deleted or removed: your sign-in, your link to your phone number, any Satas number assigned to you, push notification tokens, call recordings and voicemail. Any remaining wallet balance is lost.

Kept: call records, payment records and identity verification details, for as long as tax, accounting and telecom laws require. They are then deleted.

See our Privacy Policy for more detail.